Payment
We currently accept the following payment methods (you will have the option to select your payment method when placing an order).
Shipping
Shipping cost depends on your location. We deliver our products via Purolator, UPS, FedEx, DHL, Loomis Express and Bpost.
| Shipping Area | Type | Price | Time |
|---|---|---|---|
| Toronto, Ontario | Pick-Up from Warehouse in Toronto | Free | 1-2 business days |
| Ontario | Standard | $9.99 | 4-7 business days |
| Canada | Standard | $40 | 6-12 business days |
| US (United States) | Standard | $40 | 5-14 business days |
| Europe | Standard | $50 | 5-14 business days |
| Russia | Standard | $100 | 10-21 business days |
| Other Сountries | Standard | $70 | 10-21 business days |
Return Policy
We stand behind our products and guarantee your satisfaction with every order.
We promise to deliver high-quality products, in excellent condition, to your door.
If for any reason you are not completely satisfied with your purchase from Cadeau Ferri Canada’s official online store (https://cadeauferri.com) you may – within 7 days of purchase return your purchase by mail for a full refund. Please follow the steps below for returns. Please note that all earrings are final sale and are not included in the refund policy.
There are no returns or exchanges on merchandise marked for FINAL SALE, purchased either online or in trade shows.
Returns by mail
a. Contact us at support@cadeauferri.com to receive a Return Authorization and Return Form to include with the package.
b. All merchandise must be unused and in original condition and packaging.
c. Please indicate the quantity, item number and reason code on the Return Form. Please be sure to include the Return Form with the merchandise when you mail them back to us.
d. If you choose to use your own preferred method of shipping, use one that can be tracked and insured. Cadeau Ferri cannot reimburse the cost of shipping using this method.
e. All returns will be credited to the original form of payment. However, your original shipping cost is not refundable.
f. Returns will be processed within 3-5 business days of receipt of your item(s) by Cadeau Ferri. You will receive an email notification once your return is processed. Please allow up to 3-5 additional business days for the funds to be credited to your account.